Privacy Policy

Last updated: 1st May 2026

We are committed to protecting your privacy.

Purpose

The purpose of this privacy policy is to explain how and when we collect personal information, what we do with it, and your rights to access or correct it. We handle personal information in accordance with the Privacy Act 2020 and its information privacy principles.

Other than personal information, which is covered by this policy, any material you send to us through this website is considered non-confidential.

Collection, storage and use of personal information

You don’t need to disclose personal information

You can browse this website without disclosing any personal information.

Your disclosure of personal information

You may choose to give us personal information when you fill in a form on this website. This information can be viewed by our website administrators, staff, and any contractors who work for us. For that reason, we recommend you don’t include sensitive personal information in submission forms.

How we use personal information?

We will only use the personal information you provide for:

communicating with you, including responding to your requests for information, and sending you the occasional newsletter about our services (you can unsubscribe at any time), improving this website and our services

How long do we keep your information?

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as we are required to keep it by law. When we no longer need it, we take reasonable steps to destroy or de-identify it securely.

Disclosure to third parties

We do not sell, rent, or trade your personal information. We will not disclose your personal contact details or other personal information to other parties except:

to the service providers we use to operate our business and this website (see “Sending information overseas” below), where you have authorised us to do so, where we are required or permitted to do so by law

At our sole discretion, we reserve the right to disclose information to law enforcement or other government officials where it is requested in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us to legal liability.

Sending information overseas

Some of the service providers we use to run this website and our business may store or process personal information outside New Zealand. Website hosting (SiteGround and My Host), Email (Gmail, Outlook, and Dreamscape), newsletter delivery (Mailchimp and MailerLite), and website analytics (Google Analytics)

Where we send personal information overseas, we take reasonable steps to ensure it is protected by safeguards comparable to those in the Privacy Act 2020.

Statistical information and cookies

Statistical information we collect

We may collect statistical information about your visit to help us improve this website. This information is aggregated and does not identify you personally. It may include:

  • the search terms you used
  • the pages you visited and the links you clicked
  • the date and time of your visit
  • the referring website (if any) you came from
  • your operating system (for example, Windows 11 or macOS)
  • the type of web browser you use (for example, Chrome, Safari, Edge, or Firefox)
  • other details, such as your screen resolution and your browser’s language setting

How we use statistical information

This statistical information can be viewed by us and our website and analytics providers, and is used to improve this website and our services.

Cookies and analytics

This website uses cookies to monitor website usage and help it function.

You can disable or clear cookies through your web browser. Doing so will not affect your ability to use most of this website, though some features may not work as intended.

Data breaches

If a privacy breach occurs that has caused, or is likely to cause, serious harm, we will notify the affected individuals and the Office of the Privacy Commissioner, as required under the Privacy Act 2020.

Your privacy rights

Under the Privacy Act 2020, you have the right to access the personal information we hold about you and to ask us to correct it. Please contact us if:

You would like to see or update the personal information you have provided, or you have any concerns about your privacy.

Correcting your personal information or making a complaint

If you have any concerns about your privacy, or would like to access or correct your information, please email or call us at:

Online Results
Email: letstalk@onlineresults.co.nz
Phone: 021303406

If you’re not satisfied with our response to a privacy-related concern, you can contact the Office of the Privacy Commissioner: Contact the Office of the Privacy Commissioner